Logbook entry № 10 · Duncan Macleod
How to write to Duncan
First noted
A postal note for editorial corrections and specific questions about the hoistway mechanic’s notebook. No forms and no card fields anywhere on the site.
This page accepts editorial correspondence by post. There is no form on the site, no e-mail address printed in the HTML, and no payment or admission system of any kind. If you need admission to the tower or a dining reservation, please contact the operator of the structure directly through their own website or ticket office; this notebook has no role in that process.
Writing by post may feel old fashioned, but it works for three practical reasons. First, a letter forces the writer to be specific, which makes corrections more useful. Second, it discourages automated spam, which protects the small amount of time I can spend on this project. Third, a physical envelope is a slow enough medium that both sides have time to think before replying.
The postal address is:
Duncan Macleod
Hoistway Mechanic’s Notebook
Box 3517, Station A
Toronto, ON M5W 2P4
Canada
Please keep the following in mind when you write. Identify the page and sentence of your correction. Include the date of your observation if it concerns an operational detail such as a lift closure, a queue length, or the state of the outdoor terrace. Enclose a stamped return envelope if you expect a reply. Letters without a return address will be read with the same seriousness as those that include one, but they will not generate an answer because I have nothing to return.
Please do not enclose payment details, credit cards, government identity documents, boarding passes, or copies of personal records. The notebook does not require them for any reason and I will destroy any such enclosure in a secure manner on receipt. The privacy notice explains the broader approach the site takes to personal data; the short summary is that there is no advertising pixel, no social-media tracker, and no account system to produce or receive personal records.
Technical corrections are the most useful category of correspondence. If you have worked in a related building, operated a counterweighted hoist, measured wind at height, or served on the dining floor staff at any period in the tower’s history, your observations are especially valuable and I will note them against the relevant page on my next revision.
General impressions are appreciated but harder to apply. A letter that says the main deck felt crowded is a true observation that is already covered in the honest-advice page. A letter that says the main deck felt crowded at ten past four on the Saturday before Victoria Day is the kind of specific observation that allows me to add a seasonal note. The difference is small but important.
If you believe a page here contains a factual error that could mislead a visitor on the day of their arrival, write quickly rather than waiting for other items to accumulate. I will publish a revised page within a few days of receiving a specific correction with a date and a clear description.
Finally, a note on timing. I collect the post box roughly once a week. Letters that arrive on a Monday are read before I plan the following weekend walk. Letters that arrive on a Friday wait until the next collection. If your correction is time-sensitive, mark the envelope with a short note and I will prioritise it on the next read.
— D.M.